Shipping policy

At TS ECO SOLUTIONS, we are committed to delivering your eco-friendly products safely, efficiently, and with minimal environmental impact.

Processing Times

  • All orders are processed within 2–5 business days once payment has been received.

  • For larger wholesale or customised orders, processing times may vary depending on order volume and branding requirements.

Shipping Methods & Delivery Times

  • Domestic (UK & EU Orders): Standard delivery typically takes 5–10 business days.

  • International Orders: Delivery may take 10–25 business days, depending on the destination and customs procedures.

  • Express or freight shipping options are available on request. Please contact info@ts-ecosolutions.com for quotes.

Order Tracking

  • Once your order is dispatched, you will receive an email with tracking details (where available).

Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, or fees imposed by local authorities.

  • These charges are the responsibility of the buyer and are not included in our product or shipping prices.

  • We recommend checking your local import regulations before placing an order.

Eco-Friendly Packaging

  • All shipments are packed using recyclable or biodegradable materials wherever possible, in line with our sustainability mission.

Shipping Restrictions

  • Due to regulations, we may be unable to ship to certain regions. If this affects your order, we will notify you immediately.

Damaged or Delayed Shipments

  • While we work with reliable couriers, TS ECO SOLUTIONS is not liable for delays caused by courier services, customs clearance, or unforeseen circumstances.

  • If your shipment arrives damaged, please contact us within 7 days of delivery with photos, and we will assist you.

Contact Us

For shipping inquiries, bulk order freight quotes, or special delivery requirements, please contact our team:
📧 info@ts-ecosolutions.com